Windows ftp get dmp

C:\\Documents and Settings\\Administrator.YDXZ-50AD111670>ftp 192.168.1.111
Connected to 192.168.1.111.
220 Serv-U FTP Server v6.2 for WinSock ready...
User (192.168.1.111:(none)): 100
331 User name okay, need password.
Password:
230 User logged in, proceed.
ftp> cd /user
250 Directory changed to /user
ftp> cd user
550 /user/user: No such file or directory.
ftp> dir
200 PORT Command successful.
150 Opening ASCII mode data connection for /bin/ls.
drw-rw-rw- 1 user group 0 Aug 2 09:26 .
drw-rw-rw- 1 user group 0 Aug 2 09:26 ..
-rw-rw-rw- 1 user group 4649351088 Jul 23 13:56 reportviewuser_20120720
_1645.rar
226 Transfer complete.
ftp: 208 bytes received in 0.00Seconds 208000.00Kbytes/sec.
ftp> lcd d:/
Local directory now D:\\.
ftp> lcd e:/
Local directory now E:\\.
ftp> get reportviewuser_20120720_1645.rar
200 PORT Command successful.
150 Opening ASCII mode data connection for reportviewuser_20120720_1645.rar (464
9351088 Bytes).
226 Transfer complete.
ftp: 4649351088 bytes received in 470.19Seconds 9888.24Kbytes/sec.
ftp>