KPI在非营利性医院员工绩效评价中的应用.doc
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KPI 在非营利性医院员工绩效评价中的应用
东北大学
硕士学位论文 KPI 在非营利性医院员工绩效评
价中的应用 姓名:王霞 申请学位级别:硕士 专
业:行政管理 '导教师:刘武
20040201
东北大学颂士学位论文 ABSTRACT
东北大学硕士学位论文 前言
Apply KPI into performance evaluation on non-profit hospital
employee
ABSTRACT
The managers of hospitals pay more and more attention to the human resourc
e management and performance evaluation along with part of hospitals tuming to
the
character of non-piofit and the deeply reform of medical treatment institution.
This kind J ,
of attention will bring a series of transformations to the human resource mana
gement. However, most of hospitals have not grasped a set of methods and Indic
ators which can deal with the performance evaluation scientific, efficiently and me
asurably at present. It mainly behaves : most current hospitals have still continue
to use the method of performance evaluation which are maMy represented by ‘‘mo
ral,ability, attendance, achievement ” and
used in govermnent and institution, besides some enterprise hospitals. This ki
nd of method is very difficult to reflect fee different performance by special positio
ns and persons but also leads to severe consequence that the salary and the prof
essional qualificatios of an employee are little relative wth the result of his perfor
mance evaluation. Therefore, this kind of performance evaluation becomes more
and more formalist*
For the sake of solving this phenomena^ the author is trying to use a new met
hod of
t
Key Process Indication (KPI) to analyze md decompose the whole strategic of t
he hospital t0 Ml sectipn offices and iiKiividuals in order to make the salary and p
erformance evaluation
more and more relative.
I—
Key Words: Performance Evaluation; Performance Indicator; Key PiDcess Indic
ation;
Nonptoflt Hospital
东北大学硕士学位论文 前言
声
本人声明所呈交的学位论文是在导师的指导下完成的。论文中取得 的研究成果
除加以标注和致谢的地方外,不包含其他人已经发表或撰写 过的研究成果,也不包括
本人为获得其它学位而使用过的材料。与我一 同工作过的同志对本研究所做的任
何贡献均已在论文中作了明确的说
明并表示谢意
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