
Telcos Need to Transform
Web 2.0
Jeopardizing CSP’s revenue
- OTT exploding, customer
affinity eroding
- new compute platform, new
challenges
ARPU Down
ARPU is falling due to:
● Increasing churn
● Growing customer acquisition
and retention costs
● Limited ability to monetize
increasing and outlier
utilization due to Net
Neutrality regulation
Agility
Not able to add VAS* fast enough
Need Service Agility
While reducing OPEX and CAPEX?
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