H3C DataEngine大数据平台 License使用FAQ-5W100-整本手册.pdf

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2022-05-20

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H3C DataEngine 大数据平台

License 使用 FAQ

资料版本：5W100-20211009

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1 DataEngine License 注册常见问题 ·········································································································· 1

1.1 授权码相关常见问题 ···························································································································· 1

1.1.1 DataEngine 的授权对业务的控制机制是什么？········································································· 1

1.1.2 DataEngine 的临时授权和正式授权的区别是什么？ ································································· 1

1.1.3 DataEngine 怎么获取相关的授权？ ··························································································· 2

1.1.4 DataEngine 怎么确认需要申请哪些授权？ ················································································ 2

1.1.5 DataEngine 的临时授权和正式授权可以混用吗？ ····································································· 2

1.2 连接 Licens e Server 时的常见问题 ······································································································ 2

1.2.1 DataEngine 需要配套专门的 Licens e Server 版本吗 ································································· 2

1.2.2 DataEngine 对接 License Server 的流程和步骤？ ···································································· 2

1.2.3 DataEngine 对接 License Server 报错了，怎么办？ ································································· 3

1.2.4 无法连接 License Server 问题排查 ··························································································· 3

1.3 连接 Licens e Server 后的常见问题 ······································································································ 4

1.3.1 DataEngine 的授权过期了，会影响业务吗？ ············································································ 4

1.3.2 DataEngine 授权即将过期了，该怎么处理？ ············································································ 4

1.3.3 DataEngine 的授权提示超量了，该怎么扩容？········································································· 4

1.3.4 DataEngine 连接了 License Server 后，还能取消吗？ ····························································· 4

1.3.5 DataEngine 在使用中与 License Server 断连了，怎么办？ ······················································ 4

1.3.6 当 License Server 所在主机发生迁移，如何处理？ ·································································· 5

1.3.7 连接 Lic e nse Ser v er 后获取不到授权，如何处理？ ·································································· 5

2 License 注册公共常见问题 ······················································································································ 5

2.1 激活相关常见问题解答 ························································································································ 5

2.1.1 授权码和激活文件是什么关系？ ······························································································· 5

2.1.2 License Server 重启或更新版本后，已激活的 License 激活文件会丢失吗？ ···························· 5

2.1.3 安装 License 激活文件后，可以随意修改 License Server 所在服务器的系统时间吗？ ··········· 5

2.1.4 如果 Lic e nse Ser v er 所在服务器硬件变更导致授权失效如何处理？ ········································ 5

2.2 卸载相关常见问题解答 ························································································································ 6

2.2.1 License 过期后还可以被卸载吗？ ····························································································· 6

2.2.2 授权卸载后，该授权的激活文件可以直接再次安装在此 Licens e Ser ver 上吗？ ······················ 6

2.3 授权找回相关常见问题解答 ················································································································· 6

2.3.1 如何找回授权码？ ····················································································································· 6

2.3.2 如何找回激活文件？ ················································································································· 6

2.3.3 当服务器发生故障或其它因素需要授权变更时，如何操作？ ···················································· 7

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