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目 录
1 系统设置类FAQ ··············································································································· 1
产品是否支持直接断电? ······································································································· 1
登录系统后,找不到“系统配置”菜单项? ··············································································· 1
平台是否可以通过后台修改IP地址? ······················································································· 1
平台是否可以给用户分配管理权限? ······················································································· 1
预定义角色中有租户管理员,为什么新增用户时不可以选择租户管理员? ······································· 1
平台是否支持修改Logo以及公司名称? ··················································································· 2
登录系统时显示远程IP禁止登录? ·························································································· 2
系统顶栏铃铛中的告警内容有哪些? ······················································································· 2
系统顶栏中下载框中记录内容是什么意思? ·············································································· 2
应用中心通过方式一(配置IP和端口)添加应用后,打开应用失败? ················································· 2
2 License授权类FAQ ··········································································································· 2
威胁情报无法导入? ············································································································ 2
系统无通报中心菜单? ········································································································· 2
本地授权和license server是否能够同时生效? ·········································································· 2
License Server存在 2 个威胁情报更新升级授权函,分别为一年升级授权和三年升级授权,申请授权时未
指定有效期,如何确定? ······································································································ 2
License Server存在 2 个威胁情报更新升级授权函,分别为一年升级授权和三年升级授权,是否能够在激
活一年的前提下扩容激活? ··································································································· 2
平台已从License Se rver获取授权,能否断开与server之间的连接? ··············································· 3
本地授权如果同时导入 1 年升级授权和三年升级授权,实际有效期为多少? ···································· 3
3 日志管理类FAQ ··············································································································· 3
平台支持接入多少日志源? ··································································································· 3
主机日志怎么接入平台? ······································································································ 3
添加日志源时,在厂商、设备类型、设备型号下拉列表中找不到对应的选项怎么处理? ····················· 3
H3C其它设备作为被动日志源,具体如何配置? ········································································ 3
第三方日志适配需要怎么做? ································································································ 3
平台可以存储日志多少长时间? ····························································································· 3
接入被动日志源后,采集器统计信息中有日志,日志中心无法查询到日志? ···································· 4
平台是否支持IPv6 日志分析 ·································································································· 4
4 配置管理类FAQ ··············································································································· 4
平台的区域如何划分? ········································································································· 4
自定义的区域网段与平台预定义的默认区域重叠了,但是不想使用默认区域名称怎么办? ·················· 4
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