2021年09月27日-工作的未来与数字化转型（英）-26页.pdf
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The Future of Work
and
Digital Transformation
2021 Lenovo. All rights reserved.
March 2021
Images credit: Pexels,
Unsplash, & Envato elements
• Quantitative online survey, 10-minutes
• Fielded to external panels
• Fieldwork: Jan. 15
th
– Feb. 11
th
, 2021
• Total and Business End User /IT
Decision Maker data is weighted.
Individual market data is unweighted
• Stat testing
• ▲▼ shown for significant differences in
business sizes
• All stat testing done at 95% confidence
level. Not shown for base sizes <50
Objectives & Methodology
2
• Business End User (BEU): currently
working from home and worked in the
office prior to Covid-19
• IT Decision Makers (ITDM): if their
company has made policy changes/work
location changes due to Covid-19 at any
point since March 2020
SAMPLE
Understand the behaviors and attitudes of
current Business End Users (BEU) and IT
Decision Makers across all business sizes
who have been forced to work from home
(WFH) due to Covid-19:
- What are the challenges of WFH?
- What collaboration tools are being used?
- How satisfied are they with their job with
the WFH transition?
- Where do BEUs want to work once
Covid-19 is no longer a concern?
- How have tech issues impacted BEUs
WFH?
- How has Covid-19 impacted the
business model, services used, and
security concerns by ITDMs?
- What investments in digital solutions
have been made by ITDMs?
- ITDM Interest in DaaS model
OBJECTIVES
2021 Lenovo. All rights reserved.
Australia
n=596
Brazil
n=600
China
n=600
France
n=627
Germany
n=622
India
n=600
Indonesia
n=610
METHODOLOGY
TOTAL
n=8,533
Italy
n=625
Japan
n=609
Mexico
n=613
Russia
n=600
Singapore
n=613
UK
n=600
USA
n=618
n=~75-100 per business size per market
(Very small/small, Medium, Large)
of 26
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