巡检发现alert日志有报如下错误，哪位老师帮忙看一下，谢谢！

Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x18] [PC:0x1E665E9, qkaOpnPlanSignature()+361] [flags: 0x0, count: 1]
Errors in file /u01/app/oracle/diag/rdbms/orcl/orcl/trace/orcl_ora_16116.trc  (incident=28785):
ORA-07445: exception encountered: core dump [qkaOpnPlanSignature()+361] [SIGSEGV] [ADDR:0x18] [PC:0x1E665E9] [Address not mapped to object] []
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.