适用范围

12cR1以上

问题概述

收到短信告警数据库有ORA-00600报错，查看alert具体报错如下：

Tue Mar 12 01:57:38 2024
Errors in file /u01/app/oracle/diag/rdbms/rac/rac1/trace/rac1_ora_366553.trc  (incident=316854):
ORA-00600: internal error code, arguments: [kggsmGetString:1], [0x7FBE10172548], [7], [1], [6], [], [], [], [], [], [], []
Incident details in: /u01/app/oracle/diag/rdbms/rac/rac1/incident/incdir_316854/rac1_ora_366553_i316854.trc

问题原因

查看rac1_ora_366553_i316854.trc

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Dump continued from file: /u01/app/oracle/diag/rdbms/rac/rac1/trace/rac1_ora_366553.trc
[TOC00001]
ORA-00600: internal error code, arguments: [kggsmGetString:1], [0x7FBE10172548], [7], [1], [6], [], [], [], [], [], [], []

[TOC00001-END]
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========= Dump for incident 316854 (ORA 600 [kggsmGetString:1]) ========

*** 2024-03-12 01:57:38.807